Help Center

IDR

First Steps

  1. Click LOGIN from the main page

  2. Input Username & Password and click LOGIN

  3. Click Deposit/Withdrawal/Transfer menu

  4. Choose a Deposit Method.

Ninepay

  1. Click Ninepay on Bank Transfer

  2. Choose one of the three Deposit Method.

  3. Complete the Deposit Form
    1. Choose the bank account name you want to use for your deposit on the Bank Name Dropdown. After the bank name is selected, Account name and Account number will be automatically displayed.

    2. Enter the amount you want to deposit. (Remove the last 3 '0'. Example: Deposit is 100,000, just enter 100).

    3. Preferred Bank will be automatically populated and you may select from the Dropdown the bank you want to transfer your deposit.

    4. Bonus code field will only be available for new members and for members who haven't made their first deposit. If we want to claim our sign-up bonus you may select the code from the drop-down. Otherwise we can just leave it blank.

    5. Click SUBMIT

  4. Click "Ok" on the pop-up after we read and understood the information provided.

  5. Your bank information will be displayed on STEP 1. You may double check if your bank details are correct.

  6. Our bank account where you can transfer your deposit will be displayed on STEP 2.

  7. If you want to transfer using Internet Banking, you can select your bank from the dropdown and click "GO".

  8. Click CONFIRM to finalize your deposit.

  9. Estimated processing time of the deposit is within 3-10 minutes.

  10. Click Show Details in "My Recent Transactions" to check your transaction status